Welcome to Makatoa Counsel

Having led award-winning projects for emerging and established businesses, Susan partners with business leaders to:

– Develop and deliver impactful proactive strategies which enhance and protect corporate reputations

– Create integrated thought leadership campaigns that gain real traction

– Craft corporate narratives and positioning strategies

Across her thirty year career, Susan has led hundreds of media and presentation sessions, including for executives from Netflix, HP, Twitter, AirTasker, PayPal, BankWest, JP Morgan, Envestnet, Mars, Haleon and Macquarie University. She works to fit leaders’ styles and experience, briefing them on control and presentation techniques and providing real-time, respectful and empathetic feedback.

Each session is tailored to suit the individual or small group to support preparedness for board presentations, town halls, media interviews, industry presentations, crisis and issues management or consumer-facing engagements.

As a trained facilitator, Susan revels in planning and delivering team offsites, executive and board strategy sessions. She draws on a wide range of methods to create dynamic, engaging sessions with clear alignment and outcomes.

Drawing on more than 20 years of fostering talent, building effective teams and delivering client excellence, Makatoa Counsel offers:

  • Bespoke training for teams in strategy, issues and crisis, media relations
  • One-on-one mentoring of emerging leaders
  • Agency coaching – driving growth and profit margins